Last Updated: January 2026

345wn Privacy Policy — How We Handle Your Data

Your privacy matters to us. This Privacy Policy explains exactly what personal data 345wn collects from Pakistani players, how that data is used, who it may be shared with and what rights you have over your own information. Please read this carefully before using the platform.


Key Points from This Policy

Here is a plain-language summary of the most important things this policy covers. Full details for each point are in the sections below.

What Data We Collect

We collect registration details, identity documents for verification, payment information, device data and gameplay activity — only what is necessary to run the platform and keep your account secure.

How We Use It

Your data is used to manage your account, process PKR deposits and withdrawals, verify your identity, prevent fraud, run the VIP programme and — where you have opted in — send you relevant promotions.

Who We Share It With

We share data only with trusted service providers who help operate the platform — payment processors like JazzCash and Easypaisa, identity verification partners and fraud prevention services.

How We Protect It

Player data is protected using industry-standard encryption in transit and at rest. Access to personal data is restricted to authorised personnel only on a strict need-to-know basis.

Your Rights

You have the right to access, correct and request deletion of your personal data. You can also withdraw consent for marketing communications at any time through your account settings or by contacting support.

Cookies & Tracking

345wn uses cookies to keep your session active, remember your preferences and analyse platform performance. You can manage cookie preferences through your browser settings.

1 Introduction

This Privacy Policy describes how 345wn ("the Platform", "we", "us") collects, processes, stores and protects personal data relating to registered players and visitors to 345wn.win. It applies to all personal data collected through the platform, including during registration, account use, deposits and withdrawals, gameplay activity and customer support interactions.

By creating an account on 345wn or by continuing to use the platform, you acknowledge that you have read this Privacy Policy and that you understand how your personal data is handled. This policy should be read alongside the Terms and Conditions, which together form the complete agreement between you and 345wn.

We only collect the personal data that is necessary for the purposes described in this policy. We do not sell your personal data to third parties for their own marketing purposes, and we do not share it beyond what is required to operate the platform.

If you have questions about how your data is handled, or wish to exercise any of your rights, you can contact us at [email protected] at any time.

2 Data We Collect

We collect personal data in several ways — directly from you when you register or use the platform, automatically as you interact with our services, and from third parties where necessary for identity or payment verification.

Registration & Account Data

  • Full name as per your national identity card or passport
  • Date of birth
  • Email address
  • Mobile phone number
  • Username and encrypted password
  • Country of residence

Identity Verification Data

  • Government-issued photo ID (CNIC, passport or driving licence)
  • Proof of address documentation
  • Selfie or live photo where required for liveness verification
  • Source of funds documentation where applicable

Payment & Transaction Data

  • JazzCash or Easypaisa mobile wallet identifiers
  • Bank account details used for Raast or bank transfer transactions
  • Card details (held by our payment processor, not stored directly by 345wn)
  • Transaction history including deposit amounts, withdrawal requests and timestamps

Device & Technical Data

  • IP address
  • Device type, operating system and browser version
  • Session duration and login timestamps
  • Cookies and similar tracking technologies (see Section 9)

Gameplay & Behavioural Data

  • Bets placed, games played and wagering history
  • Sports betting activity including cricket, PSL and other markets
  • VIP points accumulated and cashback received
  • Bonus redemption and promotion participation history

Gameplay data is retained for account management, fraud prevention and responsible gaming monitoring. It is not used to build advertising profiles or sold to any marketing third parties.

3 How We Use Your Data

The personal data we collect is used specifically to operate and improve the 345wn platform and to deliver the services you have registered to use. The table below sets out the main purposes for which we use your data.

Purpose Data Used Why It Is Necessary
Account creation & management Registration data, contact details To create and maintain your 345wn account and verify your identity at login
Identity verification (KYC) ID documents, selfie, proof of address To confirm you are who you say you are and to comply with age verification requirements
Payment processing Payment method details, transaction history To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer
Fraud & security monitoring Device data, IP address, transaction data To detect and prevent unauthorised access, money laundering and fraudulent activity
VIP programme & bonuses Wagering history, account tier, transaction data To calculate VIP points, apply cashback and determine promotion eligibility
Customer support Account data, communication records To respond to queries, resolve disputes and provide assistance
Responsible gaming monitoring Gameplay data, deposit history, session data To identify potentially problematic gaming behaviour and provide appropriate tools
Marketing communications Contact details, gameplay preferences To send relevant offers and promotions — only where you have opted in
Platform improvement Aggregated usage data, device data To analyse platform performance and improve the player experience

4 Legal Basis for Processing

345wn processes personal data on the following legal bases depending on the specific purpose:

  • Contractual necessity: Processing required to fulfil the agreement between you and 345wn — including account management, payments and dispute resolution.
  • Legitimate interests: Processing carried out for fraud prevention, platform security and responsible gaming monitoring, where these interests do not override your rights.
  • Consent: Processing for marketing communications and optional cookies, where you have actively opted in. You can withdraw this consent at any time.
  • Legal obligation: Processing required to comply with applicable laws, including age verification and anti-money laundering obligations.

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to that withdrawal.

5 Sharing Your Data

345wn does not sell your personal data. We share it only in the following limited circumstances, and only with parties bound by appropriate data protection obligations:

Payment Service Providers

To process PKR deposits and withdrawals, we share necessary payment data with JazzCash, Easypaisa, Raast and our banking partners. These providers process your payment data under their own privacy terms and are responsible for their own data handling practices in the context of the transaction.

Identity Verification Partners

Where identity verification is required, we may use third-party KYC (Know Your Customer) service providers to verify documents and confirm your identity. These partners access only the specific data required to complete the verification process.

Fraud Prevention & Security Services

We work with fraud detection and platform security partners who may process device data, IP addresses and transaction patterns to identify and prevent fraudulent activity. This processing is in the legitimate interests of both 345wn and all players on the platform.

Game Providers

Third-party game providers that power specific games on the 345wn platform may receive session identifiers and bet data necessary to run the game. These providers do not receive your full profile data.

Legal & Regulatory Disclosure

We may disclose personal data where required by applicable law, court order or legitimate regulatory request. In such cases, we will disclose only what is strictly required and will inform you where legally permitted to do so.

We will never share your personal data with advertising networks, data brokers or any third party for their own marketing purposes. If you receive unsolicited communications claiming to be from 345wn via a channel you did not register with us, treat it as suspicious and report it to our support team.

6 Payment Data

Payment data on 345wn is handled with particular care given its sensitivity. When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed directly through the relevant payment provider's secure infrastructure.

345wn does not store full card numbers or mobile wallet PINs. Where card payment is used, card data is tokenised and held by our PCI-DSS compliant payment processor — 345wn retains only a tokenised reference that cannot be used to reconstruct the original card details.

Transaction records including amounts, timestamps and payment method references are retained as part of your account history for the purposes of dispute resolution, fraud prevention and, where applicable, legal compliance obligations.

All payment transactions on 345wn are in PKR. The payment data we hold is used exclusively for processing your transactions and for the account security and fraud prevention purposes described in this policy.

7 Data Retention

We keep your personal data for as long as your account is active and for a period following account closure as required for legal, regulatory and dispute resolution purposes. The general retention periods that apply are as follows:

  • Account and identity data: Retained for the life of the account plus a minimum of five years following closure, to satisfy KYC and anti-money laundering record-keeping requirements.
  • Transaction records: Retained for a minimum of five years from the date of the transaction.
  • Customer support communications: Retained for up to two years following resolution of the support case.
  • Device and session data: Retained for up to twelve months for fraud prevention and security analysis purposes.
  • Marketing consent records: Retained for as long as the consent remains active, plus a reasonable period following withdrawal for record-keeping.

Once the applicable retention period expires, data is securely deleted or anonymised. Anonymised, aggregated data may be retained indefinitely for platform analytics purposes — this data cannot be used to identify any individual player.

8 Security Measures

345wn applies a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:

  • Encryption in transit: All data transmitted between your device and the 345wn platform is encrypted using TLS (Transport Layer Security).
  • Encryption at rest: Sensitive personal data stored in our systems is encrypted at rest using industry-standard algorithms.
  • Access controls: Access to personal data is restricted to authorised personnel who require it to perform specific job functions. Access rights are reviewed regularly and removed when no longer necessary.
  • Password security: Player passwords are hashed using strong one-way hashing algorithms — they are never stored in plain text and cannot be recovered even by 345wn staff.
  • Fraud monitoring: Automated systems monitor account activity for signs of unauthorised access or fraudulent behaviour and flag anomalies for review.
  • Vendor security: Third-party service providers that process player data on our behalf are required to maintain appropriate security standards and are subject to data processing agreements.

While we take security seriously and apply robust measures, no online system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

9 Cookies & Tracking Technologies

345wn uses cookies and similar technologies on the platform. Cookies are small data files placed on your device that help the platform function correctly, remember your preferences and understand how the platform is being used.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate the site. Without these, the platform cannot work properly.
  • Functional cookies: These remember your preferences such as language settings and, where applicable, your last viewed game category or preferred deposit method.
  • Analytics cookies: Used to understand how players use the platform — which pages are visited most, where players encounter issues and how navigation flows are used. This data is aggregated and does not identify you personally.
  • Security cookies: Used to detect fraudulent logins and suspicious session behaviour.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Be aware that blocking essential cookies may prevent certain parts of the platform from functioning correctly.

345wn does not use cookies to serve third-party advertising or to build profiles for sale to advertising networks.

10 Your Rights Over Your Data

You have a number of rights in relation to the personal data 345wn holds about you. These rights can be exercised by contacting support at [email protected]. We will respond to data rights requests within a reasonable timeframe.

👁️
Right of Access

You can request a copy of the personal data 345wn holds about you. This is sometimes called a Subject Access Request. We will provide this in a structured, commonly used format.

✏️
Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections — such as a name change — may require supporting documentation.

🗑️
Right to Erasure

You may request the deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose it was collected. Note that some data must be retained for legal or regulatory reasons even after account closure, which limits the scope of this right in some cases.

⏸️
Right to Restrict Processing

In certain circumstances you can request that we restrict the processing of your personal data — for example, while the accuracy of data is being verified following a rectification request.

📦
Right to Data Portability

Where processing is based on your consent or on a contract, you can request that we provide your personal data in a portable format that you can transfer to another service provider.

🚫
Right to Object

You have the right to object to processing based on legitimate interests, including profiling. You can also withdraw consent for marketing communications at any time through your account settings without affecting the lawfulness of prior processing.

11 Marketing Communications

345wn may send you promotional communications about bonuses, new games, cricket betting offers during PSL and international T20 fixtures, and other platform promotions — but only where you have actively opted in to receive such communications during registration or through your account settings.

Marketing communications are sent by email or SMS to the contact details registered on your account. You can opt out of marketing communications at any time by:

  • Updating your communication preferences in your 345wn account settings
  • Clicking the unsubscribe link in any marketing email we send
  • Contacting support at [email protected] and requesting removal from marketing lists

Opting out of marketing communications does not affect transactional messages — you will still receive account-related notifications such as deposit confirmations, withdrawal updates, verification requests and security alerts.

12 Minors

345wn is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Registration on the platform constitutes a declaration that you are at least 18 years old.

Where we discover or have reasonable grounds to suspect that a registered account is held by a minor, the account will be suspended immediately and any balance held pending investigation. If the account is confirmed to belong to a minor, it will be permanently closed.

If you are the parent or guardian of a minor and believe they have registered an account on 345wn, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

13 Changes to This Policy

345wn may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements in how we handle and protect player data. When material changes are made, we will notify registered players through the platform dashboard or by email to the address on your account.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We recommend reviewing this page periodically so you remain informed about how your data is being handled.

Your continued use of the platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not agree with any change, you should stop using the platform and contact support to discuss your options regarding your account and personal data.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 345wn handles your personal data, you can reach us through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 through your 345wn account dashboard
  • FAQ: The FAQ page covers common data and account questions

When submitting a data rights request, please include your registered email address and a description of your request so we can locate your account and respond efficiently. We aim to acknowledge all data rights requests within a reasonable period and to fulfil them within the timeframe required under applicable data protection principles.

For account security, data rights requests must be submitted from the email address registered on your 345wn account, or accompanied by sufficient identity verification to confirm you are the account holder.

Your data, your rights. 345wn is committed to handling your personal information with care and transparency. For any privacy concern, reach us at [email protected] — we will respond promptly. Visit our Terms and Conditions for the full platform agreement.

Ready to Play on 345wn?

Your data is protected and your privacy respected. Register your account today, deposit in PKR using JazzCash or Easypaisa and start earning VIP points from your first bet.

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Terms & Conditions

The full rules governing your use of the 345wn platform.

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Responsible Gaming

Tools and guidance for managing your gaming activity safely.

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FAQ

Answers to the most common questions about accounts and payments.

View FAQ

About Us

Learn about the 345wn platform and what it is built to deliver.

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Play Responsibly. 345wn is strictly for adults aged 18 and above. Gaming is entertainment — always set a PKR budget before each session and use the deposit limit tools in your account settings. Visit our Responsible Gaming page for self-management tools and guidance.